The way these people took care of me goes beyond what words could describe. Ron, Patti and Tim literally and physically did everything within their power to accommodate my needs. I initially had dealt with GMC and Buick but had a little mishap/misunderstanding but as soon as the director Tim caught wind of this he reached out to me very professional, friendly and incredibly easy to work with. He sent me to their KIA dealer and that's where I met Ron and Patty they would not rest until I was satisfied and in exactly right vehicle. They were extremely friendly and patient and understanding with me. They all went through extreme measures above and beyond to take care of me. I am completely satisfied and very much look forward to doing business with them again, wether it be maintenance or a whole new vehicle I will absoloutly be back for all the right reasons! My wife and I couldn't be happier with the end result. Thank you all so much.
Always treat me well. Great price on services and great vehichle selection
Dan couldn't have been more nice! He was very informative and really took the time to get my exactly what I wanted! I left there with a new Sorento.
Great service team!!
I had my Kia Sorento serviced here and the staff was wonderful. They were polite and friendly on the phone. They took the time to explain what was expected so there wouldn't be any surprises and they worked with my crazy work schedule for making an appointment in a reasonable amount of time. The mechanic went above and beyond to help fix my vehicle so I wouldn't be without it for very long.
The staff was very helpful. I dropped the car of they had a shuttle take me to the mall. Time flew by and then they called and said it was fixed. The shuttle guy came and got me and I went on my way with my car. Very pleased.
#1 Cochran Kia is really #1 for me and my family! I took my 2014 Kia Optima in to have some details looked at and the manager let me keep my car there to check on the recalls. He called me right back to say that my engine had failed one of the test, and that it would have to be replaced! Naturally, I was worried about changing something so important on a car. He let me talk to the mechanic and said that Kia would replace the whole engine, for free, and that it would still be under warranty for the next 5 years. I was happy that they reassured me that everything would be fixed. The manager said that he didn't want me to worry, since I was pregnant and had a two year old, so he put me in a 2018 Kia Sorento until my car was fixed! I have never been to another dealer where they would care about your well being like that.I just got my car back the other day and it is running perfectly!! I would have NEVER known about my engine needing to be replaced if they wouldn't have taken the time to look into the recalls for me. They took responsibility and now I have a dealer that I can really trust and respect. Not only did they pay for everything to be fixed but they gave me a solid rental and had it done in a week. I would recommend this dealer to anyone. I will be purchasing a new vehicle with them in the future.
Leave Us A Review